MahaRERA high on registration, low on grievance redressal

Maharashtra may enjoy the top slot among states when it comes to registration of real estate projects and also in terms of complaints it has disposed off. But that is where the distinction ends. The state has no information that will help make the consumers’ buying decision easier. The action-taken-report remains missing and the consumers and lawyers are mostly unhappy with the implementation of those orders.
This also emerges from a basic duality in the intent of the law that mandates that the authority play a regulatory as well as a developmental role. “We cannot punish a developer completely, as he is already struggling. People think Maharashtra Real Estate Regulatory Authority (MahaRERA) is a consumer forum, where we also have to make sure that the industry flourishes,” a senior MahaRERA official said on being asked why the penalty is not imposed on the errant developers as provided for in the law.

Sources in the industry said it’s mostly known where and with which developers the faults lie. “Even disclosures on MahaRERA website are full of inconsistencies,” a source said.