PM launches RBI’s customer-centric schemes

Prime Minister Narendra Modi on Friday launched two customer-centric schemes with a view to strengthen financial inclusion as well as to improve grievance redressal mechanism. The launch the 2 schemes — Reserve Bank’s Retail Direct Scheme and Integrated Ombudsman Scheme — will expand investment opportunities in the country and ensure easier access to capital markets with simple and secure mechanism, he said while launching schemes through video conferencing. At the same time, he said, Retail Direct Scheme will also help in garnering funds for development works. Similarly, One Nation, One Ombudsman System has taken shape in the banking sector with the Integrated Ombudsman Scheme today, he said.