PNB@Ease: PNB launches digital initiative

Punjab National Bank has recently launched a digitial initiative named PNB@Ease under which every transaction undertaken by a bank branch will be initiated and authorised by customers themselves.

PNB, in a statement, said that the service can range from savings accounts opening to availing various loans and more, without visiting a branch or help from the bank employees. Going forward, it added that the bank would roll out PNB@Ease across 165 identified locations across India.

Sharing the details of the initiative, S S Mallikarjuna Rao, MD, PNB, said that PNB @Ease outlets will be loaded with five Kiosks i.e. ATM, Bunch Note Acceptor, Account Opening Kiosk, Card Issuance Kiosk and internet-enabled Kiosk. This facility will enable the customers to avail all banking services under one roof. PNB@Ease outlets would boost the bank’s distribution capability and lower the cost of customer acquisition.

First such multi-functional outlet was inaugurated by Panda at the Central Secretariat Metro Station, New Delhi.