Truecaller discontinues UPI services in India

Caller ID app Truecaller has recently discontinued all Unified Payments Interface (UPI) payments services in India. The app had begun notifying the users of the decision two weeks ago. “As per guidance from regulators, we gave two weeks’ notice to users,” quoted a Truecaller spokesperson in the formal notice.

The company had been offering UPI services in India through Truecaller Pay which had nearly two crore registered UPI users at its peak during mid-2020. Its banking partners included ICICI Bank and Bank of Baroda. Now their Truecaller UPI ID will be deregistered after ensuring zero-settlements with partner banks.

The notice reads “All your data including transaction history, account information and other sensitive information related to UPI will be deleted from Truecaller systems after a statutory period of 180 days as directed by regulatory authorities.”